How we remind you before we charge
The most common complaint about subscription apps, trackers included, is being charged without warning. So we hold our own billing to the standard we help you check others against: an email before every charge that matters, a one-step cancel, and refunds written into the terms. This page sets out exactly what we send and when.
Updated 13 November 2026
Before your free trial ends
Pro starts with a 3-day free trial. You add a card, and nothing is charged that day. We email you 1 to 2 days before the trial ends, with the date and the amount of the first charge and a link to cancel. If you cancel during the trial, you pay nothing.
Before renewals
Each email says the date, the amount, what happens next and how to cancel, with a link straight to the cancel step. They are service emails, so they still come if you turned off tips and summaries.
- Yearly plans: an email 21 to 30 days before each renewal, and another 3 to 7 days before it.
- Monthly plans: an email 3 to 7 days before every sixth monthly payment, counted from the start of the plan or the end of the trial. Your billing page always shows the next payment date and amount.
- The 30-day pass and Lifetime are single payments that never renew, so there is nothing to remind you about.
Price changes
Prices can change with at least 30 days' notice by email, from your next renewal. If you would rather not pay the new price, cancel before it applies and nothing more is charged.
Cancelling
Ending it: cancel any time with Cancel plan on your billing page, in one step, with no notice period. The plan stops at the end of the period you have paid for, or of the trial, and nothing more is charged. We email you a confirmation.
Cooling-off and refunds
Cooling-off: you can cancel within 14 days of starting a plan without a trial, of a trial turning into a paid plan, and of a yearly plan renewing. We refund what you paid, less the days used; your first plan payment is refunded in full under our 30-day money-back promise. Use the Withdraw from contract form.
Our 30-day money-back promise covers your first plan payment: ask within 30 days and we refund it in full.
Why we work this way
UK law is moving the same way. The Digital Markets, Competition and Consumers Act 2024 includes rules on reminders, cooling-off and easy cancelling for subscriptions, which are not in force yet. We built our billing to them from the start, so nothing will change for you when they begin.
It is also the point of the product. Subscriptrack exists to warn you before other companies charge you, so it would make little sense for us to charge you quietly.
See everything you pay for
Connect your email and Subscriptrack builds one list of your subscriptions, with renewal reminders and no bank login.
Questions
- Will Subscriptrack ever charge me without warning?
- No. Before a trial turns into a paid plan, and before every yearly renewal, we email you first. Monthly plans get a reminder before every sixth payment, and your billing page always shows the next one.
- I turned off emails. Will I still get the reminders?
- Yes. Turning off tips and summaries stops the helpful emails, not the ones about your own plan: trial reminders, renewal notices, price changes and cancellation confirmations always come.
- How do I cancel?
- Open Billing and choose Cancel plan. It is one step, with no notice period and no call. The plan stops at the end of the period you have paid for, or of the trial, and nothing more is charged.
- Can I get my money back?
- Your first plan payment is covered by a 30-day money-back promise. You can also cancel within 14 days of a plan starting, of a trial turning paid or of a yearly renewal, and get back what you paid less the days used.