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Cancel via Apple, Google, PayPal or Amazon

If your statement says Apple, Google, PayPal or Amazon, the company that bills you is not the app you use. You cancel where you pay, which may not be in the app or on its website. Here is where to look on each platform, and how to check it worked.

Updated 5 November 2026

First, work out who bills you

  • Find the receipt. Apple suggests searching your email for "receipt from Apple" or "invoice from Apple". Do the same for Google Play, PayPal and Amazon.
  • Check which account paid. If the receipt names an account you are not signed in to, sign in to that one to cancel.
  • If none of these platforms billed you, the charge comes from the company itself. Use its own website, or our cancel guides.

Apple: App Store, Apple Music and iCloud+

For a free trial, Apple says to cancel at least 24 hours before it ends. You cannot cancel a family member's subscription, so ask them to do it.

  1. On an iPhone or iPad, open Settings, tap your name, then tap Subscriptions.
  2. Choose the subscription, then tap Cancel Subscription. You may need to scroll down to see it.
  3. On a Mac, open the App Store, click your name, then click Subscriptions.
  4. On the web, sign in at account.apple.com and open the subscriptions section. On Windows, use the Apple Music or Apple TV app.
  5. If there is no cancel button, or you see an expiry message in red, Apple says the subscription is already cancelled.

Google Play

Uninstalling the app does not cancel it. Google says you keep the subscription for the time you have already paid for, and are not charged again. Some apps let you pause instead, from one week to three months, starting when the current billing period ends.

  1. Open the subscriptions page in Google Play, on your phone or at play.google.com.
  2. Select the subscription, then Cancel subscription, and follow the instructions.
  3. On Android you can also go to Settings, Google, Manage your Google Account, Payments & subscriptions, then Manage subscriptions.

PayPal

Cancelling an automatic payment stops PayPal paying that business. Your account with the business may still be open, so check its own settings as well.

  1. On the PayPal website, go to Settings, then Payments.
  2. Select Subscriptions and saved businesses, or Automatic Payments, whichever you see.
  3. Select the business. On that page you can cancel the automatic payment, and you will find the business's contact details.

Amazon

  • Go to Your Memberships and Subscriptions. It lists active, cancelled and expired subscriptions, with the price and renewal date. Select Manage Subscription to cancel a renewal.
  • For software subscriptions and Subscribe and Save, scroll to Don't see your subscription? at the bottom of the same page, then choose the link for that service.
  • For Prime, go to Your Amazon Prime Membership, select Manage, then Update, Cancel and More. If you joined in the Android shopping app, Amazon says to manage it in Google subscriptions instead.
  • For Prime Video add-on channels, go to Manage Your Subscriptions, open Subscriptions, then select Unsubscribe. The end date shows on the confirmation screen, and you can change your mind until then.

After you cancel

  • Keep the confirmation email until after the next billing date.
  • Check your next statement to make sure the charge has stopped.
  • If you were charged after cancelling, read our refund guide for each platform's route.

See what each charge really is

Subscriptrack reads App Store, Google Play and PayPal receipts, so your list shows the real service behind those vague statement lines, with an alert before each renewal. It does not cancel anything for you. It links to the steps for 213 services instead.

See everything you pay for

Connect your email and Subscriptrack builds one list of your subscriptions, with renewal reminders and no bank login.

Questions

Does deleting an app cancel its subscription?
No. Google says uninstalling an app does not cancel its subscription. Cancel in Google Play or the App Store, wherever you pay.
Why is a subscription missing from my Apple list?
It may be on another Apple account, on a family member's account, or billed by another company. Apple suggests finding the receipt to see which account paid, or checking your statement for who billed you.
Will I lose access as soon as I cancel?
On Google Play you keep the subscription for the time you have already paid for. Amazon shows the end date when you cancel a Prime Video add-on. For anything else, check the date shown after you cancel.
Does stopping a PayPal automatic payment cancel the subscription?
It stops PayPal paying that business. Your account with the business may still be open, so check its own settings too.

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Sources, checked November 2026