How to cancel The Wall Street Journal

Cancel directly with The Wall Street Journal. Stopping your card payment does not end the contract, so you could still owe money.

Open The Wall Street Journal's cancel page

Steps

Sign in at the WSJ Customer Center and open the Manage/Cancel Subscription(s) page
Or contact Customer Service: in the US call 1-800-JOURNAL (568-7625), and in Europe, the Middle East and Africa call +44 (0)20 3426 1313
If you bought your subscription through a third party, contact them directly instead
Monthly and quarterly plans can be cancelled at any time; access continues to the end of the current billing period and future charges stop
On a 6-month or annual plan bought on or after 9 July 2026, cancelling online keeps access to the end of the term with no refund
To get a prorated refund on those plans, cancel by calling the call center instead of online
Cancelling in the final 30 days of a 6-month or annual plan takes effect at the end of the term, with no refund

Notice period

Policy says monthly and quarterly cancellations take effect at the end of the current billing period with no refund. On 6-month and annual plans bought from 9 July 2026, a prorated refund is only available if you cancel through the call center, and not in the final 30 days.

Checked November 2026. Read The Wall Street Journal's terms

Paying through Apple or Google?

If you signed up in an app, cancel in that store instead: Apple or Google Play.

Before you finish

Check your next billing date, so you cancel in time.
Keep the cancellation confirmation, and check your statement after the end date. If you are charged again, ask for a refund.
Save or export anything you want to keep from your account.

Need it in writing?

If The Wall Street Journal asks you to email, or you want a record, copy this and fill in the parts in brackets. Send it from the email on your account, and keep a copy.

Subject

Cancellation of my The Wall Street Journal subscription

Hello,

I am ending my The Wall Street Journal subscription. Please confirm in writing that it is cancelled, and stop all further payments.

My account details:
Account email: [the email on your account]

Please reply to confirm the date the cancellation takes effect.

Thank you,
[your name]

Your rights when cancelling

Consumer Contracts Regulations 2013, regulation 29 (legislation.gov.uk)You may cancel a distance or off-premises contract in the cancellation period without giving a reason.
Consumer Contracts Regulations 2013, regulation 30 (legislation.gov.uk)For services and digital content, the period ends 14 days after the day the contract was entered into.
Directive 2011/83/EU on consumer rights, consolidated text as amended in 2019 (EUR-Lex)Articles 9 and 11: 14 days to withdraw, counted for services from the day the contract was concluded, by any unequivocal statement. Article 14(3): a proportionate payment for a service started at your request. Article 16(m): exception for digital content once supply starts with your prior express consent, your acknowledgement that the right is lost, and the trader's confirmation.
FTC: Getting in and out of free trials, auto-renewals and negative option subscriptionsKeep a copy of your cancellation request, check your statements afterwards, and dispute a charge you did not agree to with your card issuer.

With an account, we fill this in with your plan, price and dates, and write a refund request if you are charged after cancelling. This is general information, not legal advice.

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Subscriptrack is not affiliated with The Wall Street Journal. Steps can change, so check The Wall Street Journal's own help pages. We do not cancel for you.