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How to cancel EE

Cancel directly with EE. Stopping your card payment does not end the contract, so you could still owe money.

Open EE's cancel page

Steps

  1. Switching: get a PAC (text 65075) or STAC (75075), give it to new provider. Otherwise contact EE for a standard disconnection

Notice period

30 days notice even after the minimum term ends; can be requested up to 45 days before term end. Mobile: remaining contract charge applies in a minimum term. Broadband ends 14 days after request, with early cancellation charge if in term.

Checked October 2026. Read EE's terms

Before you finish

  • Check your next billing date, so you cancel in time.
  • Keep the cancellation confirmation until after that date.
  • Save or export anything you want to keep from your account.

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Subscriptrack is not affiliated with EE. Steps can change, so check EE's own help pages. We do not cancel for you.